Troubleshoot common integration issues

Identify and resolve common setup issues quickly, so previews are ready to share.

Follow the steps below to complete this workflow from start to finish.

Overview

A quick summary before you begin.

Goal
Identify and correct the most common issues that affect setup.
Time
Variable
Prerequisites
A site, template, or preview that needs attention.

Steps

  1. 1

    Check the site record for missing or incomplete details.

  2. 2

    Review branding inputs for missing assets or unexpected values.

  3. 3

    Confirm that the default image or page type rule points to the correct configuration.

  4. 4

    Refresh the preview and verify that the issue is resolved.

Troubleshooting view with the affected settings and preview state highlighted.