Privacy Policy
Last updated: November 4, 2025
1. Introduction
Welcome to Mosaicora. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. Information We Collect
We collect and process the following types of information:
- Identity Data: First name, last name, username
- Contact Data: Email address, billing address
- Financial Data: Payment card details (processed securely by our payment provider)
- Technical Data: IP address, browser type, device information
- Usage Data: Information about how you use our service
- Content Data: URLs, images, and text you provide for OG image generation
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our service
- To process your payments and manage your subscription
- To send you service-related notifications
- To provide customer support
- To improve and optimize our service
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Contract Performance: To provide our services to you
- Legitimate Interests: To improve our service and prevent fraud
- Legal Obligation: To comply with applicable laws
- Consent: For marketing communications (where required)
5. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Payment processors
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account data is typically retained for the duration of your subscription plus 90 days.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
9. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@mosaicora.io.